Order Pickup Instructions

What to Expect When Picking Up Bees

If you have never transported live bees before, we encourage you to review this page prior to your scheduled pickup. Understanding a few important factors ahead of time can prevent most unexpected issues and help ensure a smooth, safe, and positive experience.

This information applies whether you are:

Picking up bees
Attending a class
Picking up supplies only
Or wanting to visit a bee farm

The same basic pickup policies apply in all cases.

Note: We do not offer tours

Appointments Are Required

The nature of our business is different from most retail operations, particularly when it comes to personal safety.

Because we work with honey bees during the daylight hours, and this is a bee farm with large numbers of hives being maintained, there are often more bees flying at our farm than is typical of a small apiary. Therefore all visits and pickups are by appointment only.

How Scheduling Works

Pickup dates are selected at the time of ordering.
The Monday prior to your scheduled Pickup Date, you will receive an email with instructions to schedule your specific pickup time.
Appointments are scheduled in controlled time windows to ensure safety, efficiency, and proper handling of bees, as well as avoiding long wait times when you arrive.
It is your responsibility to ensure that we have accurate and up-to-date contact information (email and phone number) with your order. PayPal members may have outdated information on file, so we provide a place to include current contact information during the order check out process.

Failure to respond to the scheduling email or provide valid contact information may delay or postpone order pickups to a different date.

Language & On-Site Assistance

Please note:
We have a knowledgeable staff of experienced beekeepers who speak both English and Spanish. Our team is available on pickup days to:

Assist with loading and heavy lifting
Answer questions
Provide guidance on safe transport

Nota:
Contamos con un personal capacitado de apicultores que hablan español e inglés. Nuestro equipo está disponible los días de recogida para ayudar con la carga, responder preguntas y brindar orientación sobre el transporte seguro de abejas.

Pick Up Day Topics & FAQs

The information related to picking up live bees has been organized into short, focused sections to make it easier to find exactly what you need, when you need it.

Please select the topic below that best matches your situation:

Each section focuses on a specific part of the pickup process so you do not have to scroll through unrelated information.

For broader beekeeping topics, step-by-step guides, photos, videos and additional learning resources, visit our Beekeeping Help and Educational Sections.